Island Breeze Party Rentals Delivery Area
Q? Will you deliver at an exact time?
A. YES & NO. We know that our customers sometimes have tight schedules for their delivery to deal with. Because of this, we offer a 1-2 hour window of time for delivery and pickup. During our busy spring/summer months we may sometimes extend the time frame to 3 hours. Late night pickups have a 30 minute window. If you need our driver at an exact time there will be additional fees.
Q? What are your delivery and pick up hours?
A. Normal delivery and pickup hours are from 9 am to 4 pm Monday - Sunday . We do offer free same day pickups before 4:30 pm. Deliveries prior to 9 am will incur an additional fee, depending on location. Deliveries or pickups after 4 pm on Sunday will be an additional $25.00. Additional delivery and pick up fees may be assessed to any order outside of these times.
Q. Do you have a minimum order size for delivery?
A. YES, an order must a minimum of $80.00 and within 20 miles. Any order within 20 miles and between $80.00 - $119.00 will incur a $30.00 delivery/pickup fee.
Q. Do you make deliveries outside your delivery area?
A. YES, on occasion we will detour 40 miles out of our delivery area for orders above $350.00. During our busy months we may limit taking orders that are 21-29 miles to a minimum order of $200.00. Also for orders that are 30 - 39 miles out of our area will have a minimum of $300.00 during our busy months.
Q. Do you allow customer pick-ups?
A. NO. We only allow our drivers to transport the equipment. Do you really want to spend YOUR time, gas, and energy picking up and dropping off your rental items from another company to save a few dollars?
Q. Do you deliver to parks?
A. YES and NO. We evaluate each event on a case by case basis. We only deliver to parks nearby like George Bush Park, Bear Creek Park, and Private Parks. Due to our busy delivery schedules it is hard for us to deliver and pick up in the same day within a short time frame with park events.
Q. What does your free delivery include?
A. Orders must be a minimum of $120.00 and within 20 miles of our location to qualify for free delivery and pickup. If any order does not meet these requirements there will be a nominal delivery fee. Delivery of tables, chairs, tents, and canopies are door to door on ground floor with no stairs such as garage, front door, or driveway. We setup frozen drink machines, patio heaters, and ice cream machines in your desired location (residential). We require prearrangement of deliveries and pickups outside our normal business hours or to remote or difficult locations (e.g. back yards, decks, stairs, elevators, etc). Additional fees will apply for the above and for non ground floor deliveries.